Bobby Francart

To improve performance and minimize disruptions during your workday, we’ve implemented a weekly maintenance schedule for Workspot Virtual Machine. This runs every Monday at the following times:Cent...

If you get prompted about a new version of Workspot, please run the update. You do not need permissions to complete the update.

RestartIf you are having issues, first try rebooting the Workspot computer. In the session, you will see Restart as an option.   Reset Settings Click on the blue gear in the top left Click on Cle...

Teams in Virtual EnvironmentsUsing Microsoft Teams in virtual environments can be slightly different from what you're accustomed to, as it has been "optimized" for such settings. While the interfac...

If you are using more than one monitor and would like to use Workspot on them, you first need to be sure your local computer is set up correctly. See the following link for those directions: Exter...

If you are on your own assigned My Workspot, you have the flexibility to Sign out, Restart, or Disconnect. Signing out will assure you that no applications are left open and unsaved files will get ...

What is the time out policy?The Time Out Policy has three stages:1st Stage – Idle Time out – 30 minutesAt this stage, if you stepped away from your computer and did nothing, the Workspot session wi...

When Workspot is full screen, you will see a toolbar at the top of the screen. Here are the options that you have:Connection: Shows your connection quality, available bandwidth, and round trip time...

When prompted, use EUA as the company identifier Then sign in with your EUA email (username@eua.com), and click continue After choosing My Workspot or a shared Workspot, you may need to enter your ...

If you do not already have Workspot installed on your computer, you can reach out to support@eua.com or find the most current version available from the Workspot website (link provided below). The ...